Returns & Refunds
We hope you love your new pieces! If you need to make a return, you can do so within 14 days of receiving your order.
We only issue refunds to the original payment method used for the order. Please note that it may take up to 7 business days for the refund to appear in your account after it has been processed. The cost of return shipping will be deducted from your refund.
You can easily make a return over our Returns Portal.
COUNTRY | CARRIER | RETURN COSTS |
Austria | DHL | € 10,00 |
Belgium | DHL | € 11,00 |
Bulgaria | DHL | € 15,00 |
Croatia | DHL | € 14,00 |
Cyprus | DHL | € 14,00 |
Czech Republic | DHL | € 13,00 |
Denmark | DHL | € 14,00 |
Estonia | DHL | € 14,00 |
Finland | DHL | € 14,00 |
France | DHL | € 10,00 |
Germany | DHL | € 6,50 |
Greece | DHL | € 19,00 |
Hungary | DHL | € 13,00 |
Ireland | DHL | € 14,00 |
Italy | DHL | € 12,00 |
Latvia | DHL | € 14,00 |
Lithuania | DHL | € 15,00 |
Luxembourg | DHL | € 11,00 |
Malta | DHL | € 21,00 |
Netherlands | DHL | € 11,00 |
Poland | DHL | € 13,00 |
Portugal | DHL | € 21,00 |
Romania | DHL | € 14,00 |
Slovakia | DHL | € 13,00 |
Slovenia | DHL | € 13,00 |
Spain | DHL | € 11,00 |
Sweden | DHL | € 19,00 |
RETURNS POLICY
If the following conditions are not met, we unfortunately cannot accept the return and a refund will not be issued.
- Items must be unworn, unwashed, in their original bag, and with all tags attached.
- Hangtags, labels and original packaging must be intact and undamaged.
- Items must be free from stains, odors, damage or any other external influences.
- Items must be securely packaged for return shipping.
- The return must be initiated within 14 days of the delivery date. Returns initiated after 14 days are not eligible.
PLEASE NOTE
There are no returns on Crew Socks.
Items from different orders cannot be combined within the same return.
We do not offer exchanges – simply place a new order for the desired size or color.
Need help? Reach out to us anytime – we’re happy to assist!